Frequently asked questions

Add products to your cart, go to checkout, and leave a delivery contact — an email address or WhatsApp number you check often. You pay with Binance Pay in USDT or USDC. Once the payment is confirmed, your account details are sent to that contact.

Usually within minutes of payment confirmation. Confirmation is automatic — it follows Binance's own "Payment Receive Successful" email — and delivery follows right after. You can check where things stand any time on the Track your order page.

Account access for the plan you bought — for example your own profile on a Netflix Premium plan, or a CapCut Pro subscription — for the full period in the product name (1 month, 3 months, 12 months). The "What you receive" box on each product page spells it out before you pay.

Contact us with your Order ID. We restore the access or replace the account — and if we cannot do either, we refund the payment in full in the same currency. See Delivery & Returns.

Yes — if your details have not been delivered yet, cancelling means a full refund in the same currency. After delivery, refunds apply when an account does not work and cannot be restored or replaced.

Payment happens inside Binance — this site never sees or asks for your Binance password, PIN, or any code. Anyone asking for those is not us. Your order amount is fixed at checkout: pay exactly the amount your payment page shows.

If two orders for the same total are open at the same moment, a small tag (a few cents) is added to one of them so each payment can be matched to exactly the right order automatically. Most orders have no tag and you pay exactly the listed price.

First check the Track your order page, your spam folder, and that the delivery contact you typed at checkout was correct. Then contact us with your Order ID and we will resend or sort it out.